Odyssey Jewellery Reviews

A few weeks ago I brought in my engagement ring to be resized, and Ed was absolutely amazing. The store was set up with COVID protocols (must be buzzed in, hand sanitizer must be used prior to entry, plexiglass barriers, etc.) which provided a sense of safety. Ed tried on a few ring sizers and provided me with his professional opinion to create a custom 1/2 size that I didn’t know jewellers were able to do! This store has definitely won over my trust and I will be going here for future rings. Thanks, Ed + team!

SAVANA L.March 4th, 2021

I recently needed to find a jeweler to re-size my engagement, and wedding rings after some considerable weight loss. They went from a size 7 to 5 and with the engagement ring being a certain cut most jewelers wouldn't touch it.

I am beyond thankful in finding Odyssey Jewellery Designers. Ed was simply amazing to deal with. Professional, reasonable prices, and the quality of work was incredible. I told him he is stuck with me forever now.

Now I am healthier, happier, and can wear my rings with pride. Thank you Odyssey Jewellery...I am so thankful for your help.

Alanna McNee-TrinidadFebruary 8th, 2021

“Years ago I lost a treasured diamond ring that was my grandmother’s, which I had always wanted to replace. As I have been divorced for several years I had my promise ring, engagement ring and wedding ring sitting idle in a jewellery box for the past 10 years. I decided to go and visit Ed at Odyssey Jewellery in Richmond Hill.

I showed Ed my three separate rings which each had a very small diamond in them. I told him the story of wanting to replace the heirloom ring I had lost, but I wanted a more modern look to it.

We went through the simple friendly process of me explain my vision. Ed drew up some sketches while I was there at the shop with him and we looked at pictures of different designs and we came up with a concept of the ring I had envisioned.

Two weeks later Ed called me and said, “You’re Ring Is Ready, Come On In”. I went right over, very excited to see my new ring! I WAS THRILLED!!! Odyssey Jewellery had turned my rings that were of absolutely no use to me into a fabulous new modern ring I now wear every day!

I highly recommend Odyssey Jewellery. Go in and see Ed you will be very glad you did!”

BARB C.August 12th, 2019

“Ed is so friendly and knowledgeable. The designs that he and his team create are stunning
They are fantastic partners as you make your jewelry dreams come true.”

JESS J.November 7th, 2020

“I was extremely nervous that I had to have my wedding rings removed by a ring cutter. Ed was professional and honest when evaluating my situation, and put my nerves to rest. He explained the many options for enlarging the rings once my finger turned to normal. I appreciate the exceptional service, and would highly recommend Odyssey Jewellery located in Richmond Hill.”

Sandra L.August 7th, 2020

“I have been dealing with Ed for years and wouldn't think of going anywhere else! I trust his opinion and his honesty is what draws me back all the time. I highly recommend this place to
anyone...you won't be disappointed!Jewellery located in Richmond Hill.”

G. S.June 22nd, 2020

“Amazing service came in for a cleaning realizing I should replace my wife's setting , Ed provided me the best possible service . He made sure my ring was ready to surprise my wife. The ring looked amazing and the price and service was great . We have been dealing with Odyssey for almost 24 years and every experience is better than the last.”

Paul S.March 24th, 2020

Knowledgeable and helpful. Pleasure to deal with.

Anna RinaldoJuly 3rd, 2020

Amazing service and quality. I would absolutely go back

Ken AdamsApril 23, 2019

It is refreshing to recieve good old fashioned honest and friendly service. Family owned business that has been in operation for 60yrs .Ed the owner was very helpful and personable and gave us great service and advice. We had a very good experience and will be back!

Judy FallisFeb 2019

I brought in 3 white gold rings to be sized since they were too big for my small fingers. All of the rings had small diamonds on the band( meaning they were hard to size because of the risk of them falling out). No other jeweller would do it for me because they did not want to take the risk. However, odyssey jewellers was able to do it for me. They finished all 3 rings in 2 days! They also cleaned it and made them look brand new. The workmanship and the quality of their work is definitely worth it. I will definitely be coming back!

Sandra Lyn V.August 2020